Active Listening Training

Strong communication between healthcare professionals and clients is vital. Active listening skills are a foundation for improving communication. Enhanced communication helps build trust with clients and among team members, improves quality of care, and aids in reducing provider burnout and fatigue. This two-part virtual training will help build active listening skills and strengthen communication among clients and healthcare teams.

Training Highlights

• 1 hour of basic active listening training
• 1 hour of advanced active listening training
• Certificates of completion are provided
• Free of charge but pre-registration is required

Audience

• Home Health Workers, Medical Assistants, Nurses, Community Health Workers, Family Caregivers, and Community Based Organizations serving older adults.